Customer Service

FAQ

 

What are your shipping options & costs?

We deliver worldwide. Each item is carefully packaged and shipped insured. Of course you can follow your purchase until arrival with a track & trace link.

How can I place an order?

To place an order, simply browse through our products and add the items you want to your cart. Once you have finished shopping, proceed to the checkout page where you can review your order and enter your shipping and payment information. After this the shipping cost will appear based o your adress. Once you confirming your order, you will receive a confirmation email with the details of your purchase.

What payment methods do you accept?

We accept a variety of payment methods, including major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. All payments are processed securely to ensure the safety of your personal information.

How long will it take to receive my item?

The shipping time depends on your location and the shipping method you choose at checkout. Generally, we will dispatch your painting within 48 hours. It will take 5-10 days to receive your item. Of course you can follow your purchase with a track & trace link.

What is your return policy?

We want you to be completely satisfied with your purchase. If for any reason you are not happy with your order, you may return it within 14 days of receiving it for a full refund or exchange. Please note that the item must be in its original condition and packaging. For more details, please refer to our return policy.

Why shop with Standout?

- Authenticity Guaranteed: verified, authentic antique & vintage items

- Exceptional Service: secure transactions, reliable global shipping, and responsive customer support.

- Rare Unique items: transform your interior with elegant, unique pieces that add sophistication and character to your decor.